Frequently Asked Questions

Last update: February 2026

What? fruits?

Themar is a Kuwaiti online store specialized in delivering fresh vegetables, fruits and dates to your door. We choose the best products for you and deliver them fresh.

Where Do you arrive?

We deliver to all regions of the State of Kuwait without exception.

What? Delivery times?

We arrive daily from 10:00 am to 10:00 pm. You can choose the right time for you when you place an order.

What? Minimum order?

The minimum order is 3.000 KWD.

How many Delivery fee?

Delivery is free for orders above a specified amount. Delivery fees are clearly displayed before order is confirmed.

What? Available payment methods?

We accept Knet, Visa, MasterCard, and Apple Pay, through the Hesabi portal.

I appreciate Go back or exchange a product?

Yes, you can request a replacement or refund within 24 hours of receipt, provided that a photo is sent to the product via WhatsApp. Refer to the full details of the retrieval policy.

Fashion Follow my order?

After confirming the order, you can track its status through your account on the website or application. We will also send you updates on WhatsApp.

you have Weekly or Monthly Subscriptions?

Yes, we provide savings boxes and subscriptions from which you can choose according to your needs. You can see the options available in the savings boxes and subscriptions section.

How? Do i contact customer service?

You can contact us via WhatsApp at +96591111814 +9659111815, or via the Instagram Account @thimar.kw. Our team is ready to help you.

Do you Do you have a loyalty program or points?

Yes, Register with US and Start Earning Points With Every Purchase. You can exchange your points for Exclusive Discounts at any time.

Do you Can I order without registering an account?

We advise you to create an account to benefit from the points and follow up on your requests easily, but you can browse the Products without an account.